Dispatcher’s wife stabbed – In May 2010 the wife of an on-duty Clark County (Ohio) dispatcher was stabbed by a prowler at 1 a.m. as she brought her dogs in from the backyard. She dialed and reached her husband, and asked him for help during an amazing call. The suspect fled, and EMS units deputies arrived to treat the woman. She was expected to survive. Neither was identified for safety reasons.
Off-duty officer assaulted – In May 2010 an off-duty Baltimore (Md.) police officer was assaulted in nearby Harford County by a group of men who used racial slurs during the attack. Officer Jermaine Cook was hit in the face with a glass bottle and his vision was impaired when he dialed 911 for help. Arriving deputies arrested at least one suspect.
Car crash victims – In May 2010 a father and his 7 year-old son crashed off I-17 north of Phoenix, and the father dialed 911 for help. A Yavapai County sheriff’s dispatcher talked to the man for over two minutes and then ended the call. DPS officers and deputies couldn’t located the victim’s who were found dead two days later. The press questioned why no helicopter was initially dispatched, and why the victim’s phone number wasn’t traced to his home. There are questions Conrad Hernandez had taken his son out of school mid-day, drove north and made up the 911 call about the crash to cover a suicide. He was facing financial problems.
Kidnap victim – In May 2010 a 20 year-old Univ. of North Carolina student was attacked and pepper-sprayed during a kidnap attempt. A nearby bank employee dialed 911, and the victim eventually came to the phone to describe what happened. The suspect drove off when two passersby approached, and police later arrested the suspect after a search.
Rape victim rescued – In May 2010 a rape victim was being driven into the desert near Saratoga Springs (Utah), and she dialed 911 on a ruse to talk to her sister. An alert Utah County sheriff’s dispatcher kept the woman on the line, realizing that she was in danger. Through information from the victim and Phase II, the dispatcher guided officers to the location.
Burglary call – In May 2010 a 12 year-old Troutdale (Ore.) girl was home alone from school when a burglar appeared at her door. Mackenzie Hughes dialed 911 and was on the line for 8 minutes as officers responded. Two men were later arrested in the neighborhood.
Children murdered – In June 2009 Debra Jeter dialed 911 from her Hillsboro (Tex.) home to say, “I just killed my children.” The Hill County sheriff’s dispatcher kept her on the line while officers arrived to arrest her. In May 2010 Jeter pleaded guilty and the logging tape was released.
Bad chicken 911 – In May 2010 a Northport (Fla.) woman dialed 911 to complain about her chicken restaurant order. Daria Fryziuk acknowledged the call wasn’t an emergency, but still complained.
Murder-suicide – In May 2010 the husband-wife owners of a Boulder (Colo.) tile shop were involved in a murder-suicide. Employees dialed 911 when they heard gunfire and officers were dispatched, according to the logging tapes.
Sinking vehicle – In June 2010 a woman crashed her car off a Coral Springs (Fla.) highway at 5 a.m. and into a canal. Eve Rubino dialed 911 to say the car was sinking and she was disabled.
Murder-suicide – In May 2010 an off-duty Pierce County sheriff’s deputy shot and killed his in-laws and, after a stand-off with co-workers, himself. Allen Myron had threatened suicide before and believed his in-laws were interfering with his marriage. Susan Multanen managed to crawl to a neighbor’s house and speak with the dispatcher, but she died later in a hospital.
Double murder – In Sept. 2009 an Egg Harbor (NJ) man dialed 911 to say he found his girlfriend and her mother dead inside a home. However, police say that Nicholas Nigro III later confessed to murdering the two women.
Baby Delivery – In June 2010 Hillsborough County (Fla.) 911 dispatcher Angela Potenziano fielded a 911 call from a woman at a laundromat, and assisted an employee to deliver a customer’s baby.
Murder 911 call – In June 2010 a woman in Spring Hill (Fla.) dialed 911 to report that her brother had killed her other brother. She said her father was in the backyard digging up a mound of earth, which she believed covered the body. Police arrived to arrest Stanley Eckard, 21, and charged him with the strangulation of brother Sean. During the call the woman (name protected by Fla. law) fears that Stanley will see them uncovering the body and kill them also. (tape redaced by sheriff to remove caller ID info.) Update: Several days later, veteran Hernando County sheriff’s dispatcher Jessica Vore was reprimanded for being impatient.
Alligator bite – In June 1010 a man was bitten on the neck by a 12-foot alligator at an Ocala (Fla.) animal park, and an employee dialed 911 to report it.
Carjacking/murder – In June 2010 a couple was carjacked in Brooksville (Fla.), and the man was fatally stabbed. Enrique Acevedo died from the injuries but his girlfriend Skyler Collins survived. Police arrested three persons for the murder.
Child in car – In July 2010 a Chandler (Ariz.) mother dialed 911 after she couldn’t find her 3 year-old son. April Carpenter told the dispatcher she was studying for 30-40 minutes and lost track of her son. An arriving officer found the child inside the family car, in 100-degree heat. The child did not survive.
Children murdered – In July 2010 a Dallas mother strangled her two children, apparently over depression that they were autistic. Zain Akhter was arrested by arriving police after the 10-minute 911 call, during which she explained in halting English what happened. Her two children died at the hospital.
Workplace shooting – In July 2010 a man entered an Albuquerque (NM) fiber optics plant and killed two persons, wounded four and then killed himself, apparently part of a domestic dispute with his girlfriend. Several Emcore Corp. employees dialed 911 and tried to provide specific information about the suspect’s location.
Daytime burglary – In July 2010 two Fontana (S. Calif.) children were home alone when burglars knocked on their door, and hearing no response, broke in. The children ran upstairs to hide, and one dialed 911 for help. Arriving police chased the suspects and caught two. The children were unharmed.
Workplace shooting – In August 2010 Oscar Thornton opened fire on fellow workers in Hartford (Conn.) after a disciplinary meeting, killing eight of them. He then telephoned his mother, and then dialed 911, reaching a state police dispatcher to explain his actions. After hanging up, he killed himself. Also listen to several 911 calls from workers at the plant:
Bee swarm – In August 2010 an Austin (Tex.) man was swarmed by thousands of bees and stung at least 500 times. A witness dialed 911 to report the incident, but then the bees began heading towards the caller.
Car swept by water – In August 2010 a 17 year-old girl drowned when her car was swept away by a swollen creek at 4 a.m. outside Des Moines. Several friends of Jordan Krisinger managed to escape the car, but she could not. She managed to dial 911 and speak briefly before the water filled the car.
Drowning victim – In August 2010 a 32 year-old man was swimming in the Colorado River at an Austin (Tex.) park when he had trouble. His friend dialed 911, spoke Spanish through an interpreter, and gave a wrong location. By the time EMS units arrived 17 minutes later, they could not revive him. The correct location was determined about 12:30 into the call.
Bear attack – In August 2010 the caretaker for a captive bear in Lorain (Ohio) was mauled by the 350-pound animal, and the property owner dialed 911 for help. Brent Kandra, 24, died later at a hospital.
Stabbing on street – In August 2010 two friends were walking on an Akron (Ohio) street, became involved in an argument, and one stabbed the other. Adam Crosser dialed 911 to admit he stabbed his friend and ask for an ambulance.
Child in car – In August 2010 a 3 year-old girl was mistakenly left inside the transportation van of a child care center in Del Ray Beach (Fla.), and was discovered unconscious. An employee found Haile Brockington and dialed 911 for help.
Fatal fire – In August 2010 a mother left her twin 3 year-old sons alone while she picked up a friend. When she returned, she discovered that the food left on the stove had caught the house on fire. Mary Brown safely rescued one son and then dialed 911, spoke briefly and handed the phone to the friend. She then returned inside to rescue her other son. Firefighters found her and her son inside the house, and they could not be revived. The rescued son also did not survive.
Officer shooting – In August 2010 a Fayetteville (NC) officer spotted a carjacking suspect in a stolen vehicle, followed it until it stopped, and then had a shoot-out with one of the occupants.
Prank call – In August 2010 a Los Angeles County sheriff’s dispatcher fielded a 911 call from a man who claimed a woman was having a medical emergency. He then said he had shot the woman and was holding her hostage. Gunfire was audible on the phone. After 28 minutes, the man hung up. Deputies realized the call was a prank within minutes, but kept the caller on the phone and checked out each of his claims. The suspect was not immediately identified.
Call from murder suspect – In August 2010 the suspect in the murder of a Mormon bishop in Visalia (Calif.) dialed 911 and told a police dispatcher than he had killed the bishop. During the 33-second call, Kenneth Ward said his name was “Zane Thomas,” and that police should be, “Be prepared to throw down in mortal combat.” When police arrived at Ward’s location, a shoot-out followed and Ward was injured and captured.
Shoot-out – In August 2010 an ex-boyfriend arrived at a Dawnville (Geo.) home drunk and creating a disturbance. A woman dialed 911 and reached the adjacent county on her cellular phone. She asked for police to respond. Instead, the Murray County dispatcher relayed a BOLO to Whitfield County, where the caller was located. Four hours later, David Hartline returned, shot two men to death, and he then was fatally shot by one of the victims. Murray County officials defended their action to only relay BOLO information to Whitfield County, instead of transferring the call or asking for a response. Listen to the dispatchers’ calls here:
Murders – In Aug. 2010 a man invaded the Lake Havasu (Ariz.) home of his ex-girlfriend’s family and shot and killed five people, and wounded one. Brian Diez fled with the two young children he had with his girlfriend Ashleigh Nyhland, and later killed himself.
Moose vs. child – In Sept. 2010 a 2 year-old child on a family outing in Grand Lake (Colo.) was run down by a moose and seriously injured. The child’s mother dialed 911 and reached a Grand County dispatcher.