Reel 20

  • Hostage incident – In Feb. 2014 an Arvada (Colo.) took the 13 year-old son of his girlfriend hostage inside the woman’s home. Don Pooley dialed 911 at one point to explain his situation. After 18 hours, a police SWAT team entered the home and rescued the boy, and fatally shot Poole.
  • Fatal beating – In Jan. 2014 a 23 year-old woman was beaten outside a Santa Ana (S. Calif.) nightclub. Kim Pham was taken off life support several days later and died. Two suspects were arrested. Just after the fight, a woman dialed 911 for help and gave information to the dispatcher.
  • Murder-suicide – In Jan. 2014 a Syracuse (Utah) woman shot her two daughters, 7 and 13 years-old, and then herself. Her sister arrived to pick up some property and discovered the three bodies, and dialed 911. She was distraught, and handed the phone to the the man who accompanied her (the brother of the victim’s ex-fiancé). Kyler Ann Ramsdell-Oliva and her daughters were found shot to death inside the house.
  • Murder – In March 2014 a man near Carlsbad (NM) dialed 911 to say his girlfriend had not returned to a motel from a bar. Robert Earley later told police he killed Emily Lambert after an argument and left her body on a rural ranch.
  • Cat attack – In March 2014 a Portland (Ore.) man dialed 911 to say that his 22-pound Himalayan cat had attacked a child and was now threatening the rest of the family. Police did not identify the man, but officers did respond and safely snare the cat.
  • CPR 911 call – In Aug. 2011 Ann Hefferin attended a University of South Florida (Fla.) Greek party, returned to her apartment and later became unconscious. A roommate dialed 911 for help and a dispatcher gave her CPR instructions.
  • Stabbing – In March 2014 a woman in Church Hill (Ken.) crashed her car into a church, and then stabbed her husband. Steven Hamman dialed 911 for help and talked to a Hawkins County dispatcher while emergency units responded.
  • Fatal Fire – In March 2014 a fire claimed the lives of four people in Jersey City (NJ), and the fire response was delayed because of an address mix-up. An occupant of the home on fire dialed 911 and gave the answering police dispatcher “27 Grant Avenue.” The calltaker then transferred the call to the fire department’s separate comm center, where the caller may have said “27 Grand Street”—it’s difficult to tell on the logging tape. Police units correctly went to Grant St. while fire units went to Grand St. Fire units discovered the mistake about 7 minutes after the first 911 call and arrived shortly after.
  • Murders – In March 2014 a man shot and killed three people in Anderson (SC), wounded a woman, and then fled in a truck. They woman ran to a nearby home, where the elderly homeowner dialed 911. The victim talked with an Anderson County sheriff’s dispatcher. Suspect Jared Williams crashed his truck during a police pursuit and was arrested.
  • Drowning – In March 2013 a woman accidentally drove into the Sacramento River (N. Calif.). She dialed 911, and spoke Punjabi to the CHP dispatcher. A translator narrowed down where the incident occurred, but rescuers were unable to save Mussarat Chaudhary.
  • Shooting – In April 2014 a man in Washington County (Ore.)  threatened his girlfriend and shot the girlfriend’s adult son. The woman and son fled to a neighbor’s house and dialed 911. Brian Olson then barricaded himself inside the house and eventually set it on fire.
  • Infant CPR – In April 2014 a man dialed 911 in Cleveland (Ohio) to report his 2 month-old daughter was unconscious. The dispatcher gave Brandon Moss instructions for CPR while EMS units responded. Police later said the infant died of blunt force trauma, and issued a warrant for Moss.
  • Fire – In April 2014 a woman dialed 911 from her Dana Point (S. Calif.) home to report it was on fire and she was trapped on an upper floor. An Orange County Fire Authority dispatcher talked the woman through the incident, until neighbors raised a ladder and rescued her.
  • Murders – In April 2014 a Fayetteville (NC) man found two persons dead inside an apartment, and dialed 911. Jacoy Mahorn and Shaniqua Simmons were declared dead at the scene of gunshots.
  • Murders-Suicide – In May 2014 a Fedex employee came into the Kennesaw (Geo.) distribution facility with a shotgun and began shooting other employees. Six people were seriously wounded before Geddy Kramer fatally shot himself. Several people dialed 911, including Christopher Sparkman on this call.
  • Murders – In Sept. 2011 a man and woman were murdered in their Queens (NY) home. Rosie Jaggarnauth dialed 911 for help, and later her adult son Shane also called to say he’d been shot. Police later arrested the son for murder, saying it was part of a robbery scheme. He went to trial in May 2014.
  • Injury 911 call – In May 2014 a mother in Deltona (Fla.) fell and went unconscious. Her 7 year-old autistic son dialed 911 for help and a Volusia County sheriff’s dispatcher stayed on the line for 11 minutes as EMS responded.
  • Convent fire – In May 2014 a fire occurred in a covent building on Staten Island (NY). An occupant dialed 911 for help, but the dispatcher had trouble entering the address given by the caller into CAD. Meanwhile, one person jumped from the second floor and was seriously injured.
  • Jet plane crash – In May 2014 a Gulfstream IV private jet crashed during take-off at Hanscom Airport (Bedford, Mass.), killing all seven on board. The plane landed at the end of runway 11, adjacent to a residential area. Several people called to report the crash.
  • Burglary – In June 2014 a 14 year-old Hollywood (Fla.) boy dialed 911 when he heard someone breaking into his home. The youth stayed on the phone for 10 minutes as officers responded, finally arresting the suspect and finding the caller.
  • CPR – In June 2014 a person dialed 911 in Gaston County (NC) and reported a man wasn’t breathing. Dispatcher Krystal Peninger gave the caller CPR instructions, and stayed on the phone until a deputy arrived to take over CPR. The man revived and was taken to a hospital.
  • 911 murder confession – In June 2012 a Lake Oswego (Ore.) man dialed 911 and spoke to a Clackamas County dispatcher for 20 minutes, saying he had used a .308-cal. rifle to kill his wife and nephew. Adrien Wallace was convicted in June 2014 and sentenced to life in prison.
  • Multiple shootings – In June 2014 a man with a shotgun entered Seattle Pacific University (Wash.) and shot several people, one fatally. Several people dialed 911 for help, and police released three of the calls. The suspect, Aaron Ybarra was disarmed by the building’s unarmed monitor, and arrested.
  • Lightning strike – In July 2014 lightning struck two people on a Fort Myers (Fla.) beach, and someone dialed 911 for help.
  • Light plane crash – In July 2014 a single-engine plane pilot declared an emergency, and then landed on the beach adjacent to the Venice (Fla.) airport. Both occupants were only slightly injured. However, a man and his 9 year-old daughter walking along the beach were struck by the plane and killed. The first 911 came from the Venice airport tower, another from a beach-goer who reported the plane occupants were alive, and another call from the family of the man and girl.
  • Burglary – In July 2014 a 14 year-old girl was home alone in Rossmoor (S. Calif.) when burglars arrived. She dialed 911 and an Orange County sheriff’s dispatcher kept her on the line while deputies responded. Two teens were arrested.
  • Murder – In July 2014 a noted Florida State University professor was shot and killed in the garage of his home. He was discovered by a neighbor, who dialed 911 for help. Within 3 weeks police admitted that the calltaker had mistaken the location, contributing to a 15-minute response time by police, and 19-minute by EMS.
  • Robbery – In August 2014 the Family Dollar store in Wilmington (NC) was robbed by a suspect who pistol-whipped them. An employee dialed 911 for help.
  • Shooting – In August 2014 a 10 year-old girl dialed 911 in Longview (Wash.) to say her mother had been shot by her father. A Cowlitz County sheriff’s dispatcher talked to the girl for six minutes as deputies responded. Chante Millian survived, but her husband died of a self-inflicted gunshot wound. The girl was unhurt.
  • http://media.the911line.com/911dispatch/Reel%2020/arizona_range_shooting_911.mp3 Gun range shooting – In Aug. 2014 a Nevada gun rangemaster was shot and killed while supervising a 9 year-old girl who was using a full-auto weapon.
  • Shooting – In Sept. 2014 a woman in Charleston County (SC) dialed 911 to report that a relative was unconscious and lying in the roadway. She provided few other details as the sheriff’s dispatcher attempted to obtain information.