Reel 18

  • Officer shooting – In May 2011 the city of Miami Beach (Fla.) was holding its annual May Day events, with thousands of people out on the streets. Police were stretched thin and had already responded to several shootings. In an as-yet-undocumented account, police say a motorist hit a bicycle officer and then sped off along a crowded South Beach street, prompting 12 officers to fire 116 shots at the vehicle, striking driver Raymond Herisse 16 times, killing him. The incident has generated controversy, lawsuits and criticism of the police. In June 2013 the radio logging tape was released of the incident, showing the chaos and confusion about the incident.
  • Choking child – In July 2013 a Farmington (Utah) woman dialed 911 when her son choked on a small plastic toy. Davis County 911 dispatcher Amanda Glezos answered the call and guided the mother through CPR. EMS units arrived and transported the 22 month-old to the hospital where he recovered.
  • Air crash – In July 2013 an Asiana airliner made a short landing at San Francisco airport, striking a seawall and catching fire. Two passengers were initially killed, but the remaining 305 passengers and crew survived, with many able to walk away from the scene. The crash occurred on a Saturday morning, and was witnessed by many people from surrounding areas. Those people and the passengers themselves dialed 911 for help on their cellular phones, and reached the California Highway Patrol (CHP).
  • Choking baby – In July 2013 a woman dialed 911 in Palm Coast (Fla.) to report her granddaughter was unconscious in a swimming pool. The woman retrieved the child, and Flager County dispatcher Genice Caccavale, an 11-year veteran, gave her CPR instructions.
  • Electrocution – In July 2013 a man went to a Kansas City (Kan.) park at 3 a.m. to play Frisbee golf. However, a power line was down in the park from an earlier storm. He stepped on the line and was killed. His friend dialed 911 for help. (The line had been reported to the parks department and local power utility about 12 hours earlier, but there were delays in responding because of the extensive storm damage.)
  • Murder – In Sept. 2012 an Orem (Utah) man dialed 911 to report his wife had been seriously injured at home. Police later said Heidy Aline died of a gunshot wound to the head, and Conrad Truman claimed the bullet either came from outside or from a suicide. In July 2013 Truman was arrested for murder.
  • Drowning in car – In July 2013 an 89 year-old Arlington Heights (Ill.) man accidentally drove his SUV into a pond near his home. He dialed 911 as the car was sinking. Arriving fire units could not reach the man, and when the car was pulled from the pond, Henry Laseke was dead. The Northwest Central Dispatch System is investigating if Laseke’s 911 call was properly and promptly handled.
  • Death after Taser – In August 2013 an 18 year-old man was chased by Miami Beach (Fla.) police officers after he was allegedly spotted spray painting (tagging) a building. Israel Hernandez ran for 7 minutes before being cornered by police and shot with a Taser. Officials say he suffered a cardiac incident and died at a hospital.
  • Vehicle deaths – In March 2013 a stretch limousine caught fire just off a bridge in the San Francisco area. Four women and the driver escaped through the driver’s area, but five other women were trapped in the locked rear passenger compartment and died of smoke inhalation. The California Highway Patrol fielded several 911 telephone calls from witnesses and one of their officers. Investigators said the fire was accidentally touched off by a failure of the car’s suspension system.
  • School shooting 911 – In Aug. 2013 a man entered a Dekalb (Geo.) school with an AK-47 and took several staffers hostage. Bookkeeper Antoinette Tuff dialed 911 at the suspect’s request and talked to Dekalb County dispatcher Kendra McCray. Tuff relayed information from the suspect, but also critical information to McCray. She also used the school’s intercom to warn teachers and students of the danger. The suspect was safety arrested after Tuff convinced him to surrender.
  • Burglary, shooting – In Aug. 2013 a prison escapee shot and wounded a deputy, then stole his truck. After a chase the truck crashed, and the suspect escaped into rural Iowa. Within hours he broke into a remote farmhouse and held the elderly occupants hostage. About four hours later the male homeowner was able to retrieve a gun and fatally shoot the suspect. The female occupant dialed 911, but the call was disconnected. The dispatcher called back to learn what occurred.
  • Fatal stabbing – In Aug. 2013 an Elyria (Ohio) couple became involved in a dispute, and the woman stabbed the man. Anna Carter dialed 911 to report what happened, and was arrested for murder by arriving police.
  • Wildfire rescue – In Sept. 2013 a wildfire occurred in Monticello County (Ark.) and a local farmer became trapped on his property. He dialed 911 and reached county sheriff’s dispatcher Gale Hyatt, who alerted first-responders and safely guided the man to them during a 33-minute call.
  • McDonald’s complaint – In July 2013 Lorenzo Riggins dialed 911 and talked to an Albany (Geo.) dispatcher to complain about an item missing from his fast food order. He was arrested for making an inappropriate call to 911.
  • Assault in woods – In October 2013 a man and his wife were hunting in rural Manning (Ore.) when a naked 20 year-old man appeared and began attacking the man with his fists, and later with a rock. The victim managed to get away and hold the man at rifle point while he dialed 911 for help. It took Washington County sheriff’s took 90 minutes to locate the victim and arrive at the scene.
  • Stabbing – In October 2013 two men were walking along a roadway near Joint Base Lewis-McChord (Wash.) when four men in a car stopped, engaged in a verbal dispute, then got out and fatally stabbed of the pedestrians, Tevin Geike. Three suspects were arrested for the murder.
  • School shooting – In Oct. 2013 a 12 year-old brought a gun to Sparks (Nev.) Middle School and began shooting at students and teachers. A teacher was killed and two students were wounded. The student suspect killed himself.
  • Double murder – In Oct. 2011 a York County (NC) man drove over his step mother and another woman while trying to steal their car, killing both of them. Joshua Grose, 34 also seriously beat his elderly uncle, who survived. A neighbor dialed 911 to report a disturbance next door, at first reporting that a person had been run over, but then saying that a dog had been struck. Grose was arrested by arriving deputies.
  • Train derailment/fire – [Une partie des enregistrements des appels 911 faits par les citoyens le soir de la tragédie de Lac-Mégantic en Octobre 2013.] In July 2013 a train derailed in Lac-Megantic (Canada) and caught fire, immediately killing 47 people and destroying most of the town. The St-Georges-de-Beauce comm center fielded hundreds of calls with 16 dispatchers. Another 6 dispatchers arrived to help, but were still overwhelmed—they handle emergency calls for 560 rural communities. The call-taker and callers are speaking French.
  • Officer-involved shooting – In Sept. 2013 an intoxicated man drove his car into a ditch at 2:30 a.m. in Charlotte (NC), and walked to a nearby house for assistance. The man pounded on a resident’s door, and the occupant dialed 911 to report it. Arriving police confronted the man, who allegedly walked towards the officers. A Taser was ineffective, and one officer fired 10 times, killing Jonathon Ferrell. The officer was later charged with voluntary manslaughter.
  • Kidnapping – A woman in South Daytona (Fla.) was kidnapped by her estranged boyfriend, and the two were later chased along I-95 by police and sheriff’s deputies. At one point the suspect and victim dialed 911 for help. Read more about the incident http://media.the911line.com/911dispatch/Reel%2018/greensboro_shooting3_911.mp3 Shooting – In Oct. 2013 two Greensboro (NC) residents were shot in an alleged gang dispute. Two of the victims and a witness dialed 911 for help.
  • Officer-involved shooting – In Oct. 2013 a woman dialed 911 from North York (Canada) and said she had a weapon and intended to kill her mother. During the 9-minute call Sylvia Kilbingaitis admitted she was bi-polar and that she had a knife. Police arrived and Kilbingaitis left the house with the knife. An officer fired at her and Kilbingaitis was killed.
  • Stabbing victim – In Nov. 2013 a man stabbed his pregnant girlfriend in Orange County (Fla.). The woman dialed 911 and reached trainee Katherine Perron, who used the Phase II location to dispatch deputies to the location. The woman survived and the boyfriend was arrested.
  • Pursuit and shooting – In Oct. 2013 a man in Ridgecrest (Calif.) made threats to his employer, killed a woman and wounded her boyfriend. Sergio Munoz was then spotted by a Kern County sheriff’s deputy in Ridgecrest, and pursued over 45 minutes at high speeds. During the chase, two hostages opened the trunk of the car. Munoz fired a shotgun and handgun out the window at passing vehicles. When Munoz began firing into the trunk, deputies shot and killed Munoz. Also listen to the 911 call from the wounded boyfriend reporting the initial shooting by Munoz.