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T-Mobile Faces Record 9-1-1 Fine

FCC Logo
T-Mobile has been ordered to pay a record fine for a 9-1-1 outage effecting all of their customers last summer. The $17.5 million fine is the result of an FCC investigation into a nationwide 9-1-1 outage for T-Mobile customers on August, 8, 2014. The fine falls in line...
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MI Child Death Raises 9-1-1 Concerns

St. Clair County Central Dispatch Logo
A 5 year old Port Huron, Michigan girl died in May from apparent malnutrition, but now the media is questioning how the first 9-1-1 call about the incident was handled. In the recently released call into 9-1-1 Makenzie Maison’s step mother Hillary Maison calls 9-1-1 for help when...
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FL Man Arrested for 9-1-1 Abuse

A Naples, Florida man was arrested after calling and texting 9-1-1 to report “a man selling drugs”. Officers responded to the area where the calls were coming from and found Gabriel Rangelmartinez with a phone to his ear. When officers called the number that had been placing the...
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SWATing Call Shocks Maine Neighborhood

Seal of Biddleford, Maine
An unidentified man called the Biddeford Police in Cumberland County, Maine twice on July 12th. In the first call the suspect said he had shot his parents and was now barricaded with his girlfriend inside an apartment. In the second call the suspect stated he was armed with...
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NY Senator Introduces SWATing Bill

Seal of US Senate
Charles Schumer, a senator from New York, has introduced legislation that would increase the fines for false calls into emergency centers and allow local agencies to access help from federal assets to prosecute offenders. The legislation is intended to combat the rising trend in “SWATing” where offenders call...
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Alert Off-Duty Dispatcher Catches Murderer

Jacksonville, FL Sheriff
An alert off-duty Jacksonville, Florida sheriff dispatcher has been credited with catching a murderer. Briana Withers was working a second job as a hotel receptionist when she noticed wanted killer Bryan Cooke acting strange at the hotel. Withers alerted police to Cooke’s strange activity and he was found...
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I-Phones Cause of Nationwide False Calls

Apple Logo
Apple’s I-Phone voice control feature Siri is the root of a mass of false 9-1-1 calls recently. The problem stems from a graphic circulating on popular social media sites telling users to “ask Siri to call 211”. There is also a similar graphic telling users to “ask Siri...
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