Denver Woman Thanks Dispatcher

Lori Powers was home alone when she began to feel ill prompting her to dial 9-1-1. Powers was connected with Denver 9-1-1 dispatcher Jan Wilcox. Wilcox stayed on the line for over 12 minutes with Powers until help arrived. When Powers arrived at the hospital she learned she had suffered from a major heart defect. Powers was so moved by the service Wilcox provided that she felt the need to thank her in person.

Excellent work by Dispatcher Wilcox!

Read more at CBS Denver.