Home » Archive by category "Words of Wisdom"

Our Challenge to You

As National Public Safety Telecommunications Week comes to a close we challenge every dispatcher to commit to better themselves over the next year. This week we have all seen and heard the stories of us at our best, handling difficult calls, going the extra mile, and fulfilling our...
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Confidence is Their Lifeline

Recently I was listening to radio traffic from an incident and I was struck by how uncomfortable the dispatcher sounded on the radio. They sounded uncomfortable, confused, and nervous. You could hear the effect on the responders on scene immediately. I’m so used to hearing strong, confident dispatchers...
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Dispatch Information and Responder Safety

Responder safety is the number one issue for anyone working in public safety, and it could be safe to say there is no one more aware of this than a dispatcher. Any dispatcher can tell you about the stress of having an officer in trouble, a fire fighter...
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Start the Week Off Right

There’s no hiding it: I love my job. Everyone I work with knows it, every one of my friends know it, everyone in my family knows it. To me there are not many things that I find more rewarding than going home after a busy night knowing that...
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