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Lawrence MA Dispatcher Refuses Spanish Assistance

Lawrence Police Patch
A Lawrence, Massachusetts 9-1-1 call taker is facing termination after she failed to properly offer assistance to Spanish speaking callers. The Lawrence Police uncovered the issue after a “routine and random” review of 9-1-1 calls. The calltaker, Dianne D’Iorio who has been with the Lawrence Police since 2007,...
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